Insights Blog

Martin Jansson

Martin is a Director of Product Management at CSG International.

Martin Jansson’s Recent Posts

How Does Your International Voice Quality Measure Up to Consumer Expectations?

Posted by Martin Jansson on May 5, 2017 Topics: Mobile Operators, quality testing

Mobile networks cover over 55% of the global population, on track to reach over 73% by 2020. But for increasingly mobile consumers, it’s not enough to just have a mobile connection. The connection has to be clear, and it has to work around the world.

Mobile operators have heard the consumer demand and are moving to an infrastructure better suited to boosting and maintaining international voice call quality. While over 150 operators offer High Definition (HD) voice, they still need to be able to support standard definition calls and older network infrastructures.

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Quality Matters: No one Likes a Cliff-hanger When it Comes to SMS

Posted by Martin Jansson on April 21, 2015 Topics: Wholesale, SMS

If you’re anything like the average person, you’ve probably never associated “quality” with an SMS message. When the text “R U coming to judo applecakes?” popped up from your friend, you probably figured auto-correct just screwed something up. But for businesses, advertisers, and government agencies that are using SMS for everything from emergency notifications and appointment reminders to event invitations, discounts and coupons, ensuring the accuracy and delivery of these 160-character messages is paramount.

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